Helix SearchBot is an AI-powered tool designed to enhance website search functionality and provide detailed analytics. It’s more than just a basic search tool – it’s designed to answer customer queries based on website content, making it a useful tool for customer support, sales, or any scenario where content-based answers are required.

To keep search results up-to-date, the bot regularly checks for and indexes new content from any public website. It has an easy installation process and is compatible with various website types including WordPress, static HTML, and JavaScript websites.

In addition to answering user queries, Helix SearchBot analyses customer intent, providing an understanding of what users are searching for. This feature offers actionable insights, revealing potential gaps in content based on user search behaviors.

The tool also contains options to export user data to your CRM or other tools, a feature aimed to further improve the user experience. It is important to clarify that, while the SearchBot responds to customer queries, it is not a chatbot.

It augments search results with answers while providing links and citations, with the source content constantly being updated.