Newo focuses on the development of digital employee solutions. The tool allows businesses to construct their own agents or digital employees via drag-and-drop builder without requiring any coding knowledge.

These agents, available 24/7, can carry out a range of functions like AI sales, reception work, concierge services, and customer support, thereby helping businesses enhance customer satisfaction while potentially boosting revenue.

The digital employees can be tailored to a business’s specific needs, enabling users to add guidelines, grant access to existing systems such as CRMs, ERPs, and other corporate software.

Furthermore, it facilitates seamless integration into a company’s website, contact center, or various business applications. The primary aims of these AI-powered agents include handling customer interactions, executing routine office tasks, and providing role-targeted assistance such as AI concierge services that include appointment bookings, client interactions, and Q&As.

Newo’s AI-driven offerings can be leveraged across various sectors, including restaurants and wellness institutes, for example. The platform is designed for versatile utility, with scope for optimization and scalability.

The process to develop an agent is simplified and estimated to be complete within a couple of hours to a few days, with professional aid available on-demand.