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Support Guy

AI-powered support chatbot for Slack

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About

SupportGuy is an AI-powered customer support platform powered by ChatGPT. This tool is designed to revolutionize customer support by offering a service that operates 24/7 to handle customer queries in an efficient and streamlined manner.

SupportGuy is capable of being trained on your knowledge base to effectively resolve customer inquiries, thereby facilitating faster response times. Installing the tool is straightforward and requires minimal setup time, making it easily integrated into your business operations.

Beyond being a chatbot, SupportGuy also offers a slack bot variant that can be added to any workspace, providing convenience and easy access to support.

Additionally, it can be used to retrieve relevant information from the trained data, which can be drawn from various sources such as websites, links, or PDF documents.

The SupportGuy tool is versatile and accommodates a varying scale of usage from free to premium, catering to different business’s needs and capabilities.

Its premium offerings include higher message limits, more chatbots, increased knowledge storage, and additional document uploads among other things. The removal of SupportGuy branding and provision of priority support are also offered in the premium plans.

Despite its capabilities, the cost of utilizing the SupportGuy platform is considerably less than hiring a human counterpart.

Key Features

24/7 availability
Simultaneously handles multiple chats
Easy to train
Customizable greetings
Advanced reporting features
Ease of customization
Offers knowledge management
Effortless integration
Seamless hybrid support
Flexible pricing tiers
Functionality as Slack Bot
Fast response times
Data retrieval from various sources
Versatility in usage
Increased storage in premium
Branding removal option
Cost effective
Trainable from various sources
Email notifications
Priority support in premium
No branding in premium
Fast setup
Efficient customer query handling
Higher message limits for premium
Trackable performance
Streamlined customer support
Free to premium scale
More chatbots in premium
Increases support operations efficiency
Offers personalized customer experience
Theme and font options

Images

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Information

Pricing

Pricing Freemium
Pricing Value $15/month
Pricing Period Monthly
Favorites 0
Release Date April 2, 2023

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