Threado AI
AI Agents: Instant, automated support for customer-facing teams.
About
Generated by ChatGPT
Threado AI is a tool that offers immediate automated support to customers and team members using AI agents that have been educated using internal knowledge sources.
The tool can be set up within minutes on Slack, Microsoft Teams, or as a Chrome application. It aims to automate and resolve the large majority of customer queries.Threado AI’s automated chat support aids agents in resolving queries more quickly using custom-trained AI agents.
It provides contextual and personalised 24/7 support, aiding in resolving queries and significantly improving customer satisfaction. This tool also assists with personalising customer engagement at scale, offering actionable insights into customers, thus enhancing customer relations.
It empowers sales engineers to expedite sales closures by addressing customer issues with customised AI-driven solutions.Threado AI practically eliminates the need to search through disconnected sources for customer-facing teams.
AI agents provide prompt answers, allowing teams to concentrate on what matters most. The tool integrates seamlessly with everyday tools such as Slack, MS Teams, and Chrome so, users can retrieve their company’s information instantly, regardless of their location.Threado AI’s user-friendly, intuitive interface promotes an effortless setup.
Connection to internal knowledge sources is straightforward, allowing instant access to company information.Threado AI makes it easier to access traditionally hard-to-access data sources like the Knowledge base, intranet, CRM, support conversations, product adoption metrics, and revenue data.
The tool employs a SOC 2 Type II certification for data encryption and data security inoculation making it trustworthy.
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