AskTimmy is an AI-powered shopping assistant designed specifically for eCommerce businesses, primarily Shopify. Built by the founders of Logbase, AskTimmy seeks to enhance the online shopping experience, boost conversion rates, and increase average order value.

The tool offers 24/7 customer support, automating a significant amount of customer queries concerning order status, cancellations, and more. It possesses smart automation features that handle order conditions and offers seamless escalation for complex issues to human representatives, leading to increased operational efficiency and customer satisfaction.

AskTimmy also replicates in-store experience online, providing personalized product discovery and handling Frequently Asked Questions (FAQs) based on the store's existing knowledge base.

It guides customers to make more purchases, effectively increasing conversion rates. Using an intelligent search and matching tool, AskTimmy offers a Photo Search feature that allows customers to upload photos of items and find similar products instantly, saving shopping time and effort for your customers.

Furthermore, it makes product recommendations that complement selected items, encouraging additional purchases. The chatbot is powered by ChatGPT, providing advanced natural language processing capabilities to handle customer queries effectively.

It also offers scalable plans based on AI replies and is customizable to match brand colors, add logos, and modify response behavior.