Instabot
Customer Support
Generate leads and enhance customer experience with easy chatbots.
Like Gorgias, Instabot is in the Customer Support category. Both are paid. Worth comparing on the detail page.
We've curated 40 of the best alternatives to Gorgias, ranked by feature overlap, topic similarity, user ratings, and popularity. Instabot, Answerly, and ChatWebpage lead the list as the closest matches.
Updated May 18, 2026
The list includes 1 free alternative, 5 freemium, 31 paid, and 3 with a free trial, so whether you're looking for a no-cost replacement or a more capable paid tier, there's an option to compare. Gorgias itself is paid, which makes paid alternatives the most natural starting point.
Many of these tools cluster around use cases like Customer Service, Customer Support, Chatbot, and Api — the same problem spaces Gorgias addresses. Cross-referencing tools that overlap on multiple topics gives a more reliable signal than category alone, because two products in the same category can still serve very different workflows.
Our ranking weighs eight signals: shared category, topic overlap, feature overlap, name and description text similarity (via PostgreSQL's pg_trgm and tsvector), Bayesian-smoothed user ratings, pricing-model match, popularity, and editorial overrides. Scores are then normalized within each tool's own candidate pool so the top match always represents the strongest available alternative.
Use the table of contents below to jump to free or paid alternatives, or scroll down to compare each option side-by-side with Gorgias.
Ranked by compatibility score
Customer Support
Generate leads and enhance customer experience with easy chatbots.
Like Gorgias, Instabot is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Revolutionize your customer engagement with our AI-based chatbot.
Like Gorgias, Answerly is in the Customer Support category. Both are paid. Worth comparing on the detail page.
1 free and 5 freemium options.
31 paid options.
16 additional candidates
Instabot ranks as the highest-scoring alternative to Gorgias, based on shared category, topic overlap, feature similarity, and user ratings. Ratings are still being collected for this tool.
Yes — 1 fully free and 5 freemium alternatives are available, including Norby AI, RioGPT, and Kastro Chat.
Instabot is similarly priced (paid) and sits in the same category (Customer Support). View its detail page to compare features, integrations, and reviews side-by-side.
Top Customer Support alternatives include Instabot, Answerly, ChatWebpage, and Galeby. These tools share the same primary category and have meaningful topic overlap with Gorgias.
Neither Gorgias nor Instabot has user ratings yet — be the first to review either tool to help future visitors compare them.
Customer Support
AI chatbot for your website's customer service
Like Gorgias, ChatWebpage is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Answer repetitive customer service 2x faster with AI-powered templates.
Like Gorgias, Galeby is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
AI-powered support agents that automate 80% of first-line support.
Like Gorgias, Ajent is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Unlock customer loyalty with AI-driven service
Like Gorgias, Dixa is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Resolve 70% of support tickets instantly with AI agents.
Like Gorgias, Octo is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
AI support chat: 24/7 customer service for small businesses.
Like Gorgias, SBhelper is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
AI-powered customer support that delights and saves.
Like Gorgias, Auralis Zap is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Compliant AI for regulated customer success
Like Gorgias, Unless is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
AI chatbot for instant, multilingual customer support
Like Gorgias, Intaali is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Supercharge support with AI: Solve 80% of queries instantly.
Like Gorgias, Open CX is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Omnichannel platform for quality customer communication
Like Gorgias, REVE Chat is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Streamline customer support across all channels.
Like Gorgias, Desku is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
AI-powered help center answers any customer question instantly.
Like Gorgias, Brainfish is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
AI assistant that knows your product inside out
Like Gorgias, WebWhiz is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Add ChatGPT AI chatbot to your website in 2 steps.
Like Gorgias, Chabotix is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
AI-powered CRM for exceptional customer service
Like Gorgias, Kustomer is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Elevate your business with advanced AI solutions
Like Gorgias, Asinstant is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Transform your customer service with AI and automation
Like Gorgias, Gladly Sidekick is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Put AI ChatBot on your website in seconds
Like Gorgias, VivoChat is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Build AI copilot for your SaaS product
Like Gorgias, OpenCopilot is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
Automate guest messaging for vacation rentals.
Like Gorgias, HostAI is in the Customer Support category. Both are paid. Worth comparing on the detail page.
Customer Support
AI texting and calling for enhanced customer support
Like Gorgias, Lomni is in the Customer Support category. Both are paid. Worth comparing on the detail page.
6 free or freemium alternatives to Gorgias on /tools/gorgias/alternatives.
25 more paid alternatives listed below. Browse all Gorgias alternatives ↓
31 paid alternatives to Gorgias on /tools/gorgias/alternatives.
Like Gorgias, ChatFlow App is in the Customer Support category. Both are paid. Worth comparing on the detail page.
