Sendbird is an AI tool that allows users to create custom AI chatbots for their webpages and applications. This tool aims to enhance user engagement, marketing, sales, and customer support via the use of conversational AI.

The chatbots can be created straight from the Sendbird dashboard, without any requirement for coding. Users can also design their own chatbot interface, train the bot using their own data, and test the bot before it goes into production.

One of the unique highlights of Sendbird is their multi-functional AI chatbots which can serve various roles across businesses. These include lead generation, shopping assistance, customer service, legal assistance, recruitment, as well as healthcare appointment booking.

Additionally, Sendbird provides an extensive range of features for chatbot customization and automation including suggested replies, custom responses, and workflows.

The tool also offers analytic resources to track bot engagement, user sentiment and other AI-related activities, which could provide critical customer data to refine services, products, and business strategies.

The tool also integrates with Salesforce and supports multi-language options.